Custom Ductwork Installation in Los Angeles

Decided to update the HVAC in my Glendale house. The main issue was one of the back rooms — it never cooled down properly in summer and stayed colder than the rest of the house in winter. The other rooms were fine, just that one was always off. Got quotes from a few companies. Cold Cloud stood out right away. Their tech Alex showed up with a 3D scanner and did a full heat load calculation for every room. Showed me the airflow numbers on the spot and explained that the back room wasn't getting enough CFM because the duct was undersized. That's why it was always lagging behind the rest of the house. The other contractors didn't ask anything beyond square footage. Not sure how they were even planning to size the system. Cold Cloud actually knows what they're doing. Real math. They installed a Daikin FIT system and helped me get $4,000 back through the LADWP rebate. Really happy with how it turned out.

Our upstairs level gets very hot during the summer, especially in our kids' room, and so we were investigating installing a mini-split in that room. We got a number of quotes, but Alex was the only one who thoroughly measured room dimensions, air flow from each vent, etc. I was extremely impressed with his thoroughness and the amount of thought that went into his recommendations. We hired Cold Cloud, and they re-did the ductwork, installed dampers, set up a 3-zone system, and installed an air cleaner. We did not go forward with the mini-split option, and the cost for revamping the whole system was comparable to the mini-split quotes I was getting from other providers. Our house is much more comfortable, and it looks like our electricity bill is going to go down significantly as a result. Overall, I am extremely happy with the outcome. The only negative experience I had was communication with the front office - the team was hours late on the first day and the front office kept telling me that they are "really close" or "30 minutes away" multiple times. When they arrived, it turned out that a part was needed from Long Beach and they had to go get it - if the office had simply communicated that to me I would have been much more understanding of the delay. However, the team arrived on time for each subsequent day. They were very flexible with scheduling, cleaned up well after themselves, and we had minimal disruption while they worked. I especially want to highlight how amazing Alex was - if I ever need further work on my HVAC system I will definitely be reaching out to him first.