Decided to update the HVAC in my Glendale house. The main issue was one of the back rooms — it never cooled down properly in summer and stayed colder than the rest of the house in winter. The other rooms were fine, just that one was always off. Got quotes from a few companies.Continue reading Cold Cloud stood out right away. Their tech Alex showed up with a 3D scanner and did a full heat load calculation for every room. Showed me the airflow numbers on the spot and explained that the back room wasn't getting enough CFM because the duct was undersized. That's why it was always lagging behind the rest of the house. The other contractors didn't ask anything beyond square footage. Not sure how they were even planning to size the system. Cold Cloud actually knows what they're doing. Real math. They installed a Daikin FIT system and helped me get $4,000 back through the LADWP rebate. Really happy with how it turned out.
The AC works great. We had a terrible mystery leak that turned out to be caused by our upstairs neighbor's HVAC. They actually visited our neighbor and determined that the leak was being caused by them. Our building maintenance had already ruled out our upstairs neighbor as being the cause of the leak.Continue reading We really appreciated how much they cared to find the cause of all of the damage to our unit and the unit below us!
I just had a new mini-split system installed by Cold Cloud Mechanical. I couldn’t be happier. I met with 6 companies for this project and each one had a different idea for the plan. Alex’s plan was clearly the best and smartest. It was also the most complicated! I'm very impressed with the installation.Continue reading Suren and Sebastian were fantastic. They executed the complicated plan brilliantly. One can hardly notice the pipes as they are all buried within walls and in closets. The condenser was placed in a place where it is hardly noticed. I highly recommend Cold Cloud for any HVAC needs. I will definitely be switching to Cold Cloud for maintenance and repair of the other systems in my house. They clearly know what they are doing.
We applaud Cold Cloud Mechanical on their professionalism and outstanding service. We highly recommend them. They recently installed a new rooftop HVAC for our townhome. Every step of the way they were communicative, prompt and excelled at getting the job done.Continue reading They took care of all steps, including permits and inspections. We passed the city inspection today. Alex, Roman and everyone we dealt with at Cold Cloud have provided excellent customer service. We interviewed several AC companies before selecting Cold Cloud Mechanical. We couldn't be more pleased with our decision to use Cold Cloud and would definitely use them again and have recommended them to others. In addition to hiring them for their professionalism and expertise, the equipment costs were very reasonable. We have only highly positive comments to make about the company. Thank you Alex and team!!
We recently had a new HVAC system installed by Cold Cloud, and we could not be happier with the experience. From start to finish, the entire team was professional, knowledgeable, and incredibly great to work with. I worked closely with Alex, who did a fantastic job walking us through our options, explaining the technical details clearly, and tailoring the system perfectly to our budget and needs.Continue reading The level of responsiveness was outstanding—Maria was always on top of everything via email, keeping communication smooth and making sure we knew exactly what to expect at every step. They also went above and beyond by guiding us through the entire LADWP rebate process, making sure we had all the proper documentation ready to maximize our savings. If you are looking for a reliable, honest, and highly skilled HVAC contractor, I recommend Alex, Maria, and the whole Cold Cloud team.
We worked with Cold Cloud to replace our HVAC system in our condo in Sept 2025. All in all, a wonderful experience and I highly recommend them. The quote with Alex was really easy and I appreciated that they gave me two options for different tiers of equipment and that they offer to do city inspections.Continue reading Everything was clear and transparent and they gave me good options to consider. Their pricing was also competitive compared to other quotes I got. The installation itself is really high quality and well done. I feel like my unit is now one of the best installed ones on the roof. My only constructive comment was that there was a bit of miscommunication during scheduling. I conveyed to their project manager and he is aware of it and they are working on streamlining and improving it. I think a simple email with the expected schedules, expected location of the crane, etc., would have helped to make sure everyone is on the same page. I recommended them already to a neighbor and they also had a good experience. The neighbor had a small drywall issue and they stood behind their work and resolved it for her without any charge so they try really hard to provide good service and to make sure you are absolutely satisfied. So to sum it up, I think they provide great equipment and great installation at good prices. Whatever small hiccups they have with scheduling or communication, they are open to feedback and improvement so overall I highly recommend working with them.
Awesome company. They promised and they delivered. The office was easy to get a hold of, and the techs were nice and on time. Techs were also very knowledgeable and went above and beyond on my HVAC system.
My AC unit wasn’t working properly, and other technicians told me everything was fine. Nick from Cold Cloud Mechanical was able to identify and fix the issue. He was professional, patient, and took the time to clearly explain all my options. Great expert and a great guy. I highly recommend him!
Wow, great service! My furnace stopped working, so I called to schedule a service appointment. They were able to explain over the phone what I needed to check, and now it's working again! Thank you!
Had great experience with cold cloud mechanics, fast same day service, and priced reasonably. I had my old unit replaced with Daikin, now it’s cooling like never before
Cold Cloud Mechanical replaced my old furnace with a Daikin 17.5 SEER2 heat pump. This is hands down, the dream HVAC contractor I have ever found and worked with. Thanks to Daikin's Comfort Pro contractors list where I found Cold Cloud Mechanical! It started with Alex who came out on a Saturday late afternoon for an estimate.Continue reading With Alex's engineering background, the Heat pump system was designed perfectly from the get-go. The complete transparency in pricing, scope of work, time frame and contract/warranty terms are so compelling that I signed the contract right away. This was followed by Peter's pre-installation visit (unheard of from all my previous HVAC installation experiences). Peter's brilliant idea of using an adjustable metal stand allows full compliance with local codes without additional cost of a new concrete slab.The installation team with clear instructions from Peter was simply amazing! They paid so much attention to details and really took their time to make sure everything was done correctly and professionally.
Arsen was great. Very professional and informative. Company was easy to schedule with. Would use again. Did lots of research before working with this company!
My mini split stopped blowing cold air so I put in a request for quote on Yelp, got about five replies. Four of them sounded shady as hell, some of them not responding to my questions, not wanting to repair my system because profit margins were too low, or requesting absurd amounts of money upfront, but Cold Cloud Mechanical was super responsive and able to send someone out at no cost the day of.Continue reading The technician, Alex, was super knowledgeable, noticing issues with my system and explained what fix he recommended, all that for free, meaning I could have taken the info and looked for someone else to do the repair. But the quoted price was super fair so I went with it and the repair was done by the next morning while I was at work. I'm really happy I decided to work with them, the craftsmanship was great and I'm pretty sure other companies would have charged me much more for less.
Our upstairs level gets very hot during the summer, especially in our kids' room, and so we were investigating installing a mini-split in that room. We got a number of quotes, but Alex was the only one who thoroughly measured room dimensions, air flow from each vent, etc.Continue reading I was extremely impressed with his thoroughness and the amount of thought that went into his recommendations. We hired Cold Cloud, and they re-did the ductwork, installed dampers, set up a 3-zone system, and installed an air cleaner. We did not go forward with the mini-split option, and the cost for revamping the whole system was comparable to the mini-split quotes I was getting from other providers. Our house is much more comfortable, and it looks like our electricity bill is going to go down significantly as a result. Overall, I am extremely happy with the outcome. The only negative experience I had was communication with the front office - the team was hours late on the first day and the front office kept telling me that they are "really close" or "30 minutes away" multiple times. When they arrived, it turned out that a part was needed from Long Beach and they had to go get it - if the office had simply communicated that to me I would have been much more understanding of the delay. However, the team arrived on time for each subsequent day. They were very flexible with scheduling, cleaned up well after themselves, and we had minimal disruption while they worked. I especially want to highlight how amazing Alex was - if I ever need further work on my HVAC system I will definitely be reaching out to him first.
We had an excellent experience with Cold Cloud Mechanical to repair our AC unit. They responded quickly to our request, sent their Service Technician the next day who did a thorough check on what went wrong with the unit. He explained everything to us and gave us a fair estimate.Continue reading We went ahead with the repair and everything is working perfectly now. I would highly recommend Cold Cloud Mechanical for any AC unit repairs.
Im leaving this review after my in home estimate done by Alex. First of all, Alex was on time and professional. I have had 4 companies come out to check my ac unit and Alex was the most thorough, he not only took the time to figure out what tonnage my 34 year old system was but he also took the time to review options on his app designed for AC installations (no other company had this).Continue reading He was by far the most professional and provided exemplary work. A++
Alex did analysis starting from the blower to the conductor. In the beginning he suspect it was the issue with signal wire, but then later he thought about it's probably with the conductor. After replacing the conductor, the compressor returned to work. In contrast to the repairman visited 1 day before, the last person couldn't fix the problem, but still charge me $165, and tried to convince me install a new system.Continue reading Alex's service is professional. He fix the problem.
Very satisfied with the service I received. I was able to book an appointment for same-day service and Alex the technician was on time, professional & was able to identify the problem quickly. Highly recommend!
